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Business Membership FAQ:
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Question:Can I use MyAppointmentOnly.com with my existing website or networking site?
[ View Answer ] Answer: [ Hide ]Yes, of course you can! If you have a Company or Single Business Membership, simply input your website address in the description portion. Also, you can place your unique button on any website or networking site. When users click on your button, it will take them directly to your profile page so they can make their appointments with you online!

You also have your own unique MyAppointmentOnly.com web link that you can use on business cards or anywhere else you see fit. (Example:www.MyAppointmentOnly.com/ABCSalon)
Feel free to click on the button or the link to see what your clients will see!!!
Question:How long is the free trial?
[ View Answer ] Answer: [ Hide ]The free trial is 30 days.
Question:Why do you require a credit card if there is a 30 day free trial?
[ View Answer ] Answer: [ Hide ]We require a credit card so that there will be no interruption of service should you continue past the free 30 day trial. We do not charge your card any time before your free 30 day trial ends. If you cancel before the trial ends, you will not be charged.
Question:Will I still be charged if I cancel before the 30 day free trial is over?
[ View Answer ] Answer: [ Hide ]We do not charge your card any time before your free 30 day trial ends. If you cancel before the trial ends, you will not be charged.
Question:How is my information kept safe?
[ View Answer ] Answer: [ Hide ]Security is one of our highest priorities. We will never sell your information. MyAppointmentOnly.com uses encryption software and account permissions to maintain security at all times. Every account is separated by unique logins and passwords. Once logged in to your account, you will only have access to your information.
Question:How can I transition my clients to use this system?
[ View Answer ] Answer: [ Hide ]You simply enter your clients' information into your online address book. Once you are finished, the system will send an email to your clients with your information, welcoming them to begin making their appointments with you online. You can import your clients in all at once to make it easy too!
Question:Can my profile page be found by internet search engines, such as Google or Yahoo?
[ View Answer ] Answer: [ Hide ]Yes!!! We use some of the latest web technology so that your profile can be found by search engines. Once you have joined the community with your membership, it will take just a little while for search engines to collect all of your data. We have designed MyAppointmentOnly.com to be found and searched all over the web. All of the information that you provide in your profile can be searched.
Question:How will MyAppointmentOnly.com bring me new business?
[ View Answer ] Answer: [ Hide ]Your profile page is not only searchable from MyAppointmentOnly.com, but also by internet search engines like Google and Yahoo. Now, when people are looking for a service or service provider, you will come up in their search. When people are browsing your profile, they can easily share your profile via the "Refer to a friend" link, with all of their family, friends and colleagues. Once they have found you, they can mark you as their favorite in their free Client Membership account.
Question:What can my clients do with online scheduling?
[ View Answer ] Answer: [ Hide ]Your clients will appreciate being able to connect with you on their time. They will have access to their own free Client Membership with a login and password, which will allow them to make appointments, reschedule, and cancel their appointments all online, 24/7. You will be able to set preferences to determine if they can cancel or reschedule online, or if they simply need to call you directly.
Question:Can I require a credit card on file before a client can make an appointment?
[ View Answer ] Answer: [ Hide ]Yes! All you have to do is go to your online address book, find your clients name and select "Credit Card on file". Now, they will be able to make appointments with you any time!
Question:How will my current clients find me?
[ View Answer ] Answer: [ Hide ]They can go directly to your unique web link (www.myappointmentonly.com/yourbusiness) which will direct them to your profile page. Also, they can use the search directory to find you or your company by name. Now no matter where you go, your clients will always be able to locate you.
Question:How will new clients find me?
[ View Answer ] Answer: [ Hide ]New clients can easily find you on MyAppointmentOnly.com, by simply searching for the services you offer, by name, products, location, price, or any combination.
Question:How can I keep up with all of my new and current clients?
[ View Answer ] Answer: [ Hide ]Easily!!! MyAppointmentOnly.com does it all for you in your online address book. You can manually enter your clients into your address book or simply import them all at once. Once your clients are in the Address Book, they will receive an email with your web link and contact info, inviting them to begin making appointments with you online. For new clients, once they make an appointment with you online, their contact information is immediately stored in your address book so you will never have to lose touch again!
Question:What happens with upgrades to the system?
[ View Answer ] Answer: [ Hide ]We handle all upgrades on our end, so there is no hassle for you! Upgrades to MyAppointmentOnly.com are available to all of our members at no cost.
Question:Is there any software to install?
[ View Answer ] Answer: [ Hide ]Nope! It is all online and that’s what is so great! All you need is a web browser, an internet connection and you’re in! Never be tied to one computer again.
Question:Do I need to be an internet expert or have previous technical knowledge?
[ View Answer ] Answer: [ Hide ]Not at all! Once you are logged in, just input your information as requested and that’s it. If you have any questions that you cannot find the answer to on our demo or FAQ page, feel free to email us at our Contact Us page or give us a call at 866.546.9190.
Question:What is remote access?
[ View Answer ] Answer: [ Hide ]Remote access means that you can have all of your information available to you without having to be in one location. You can simply login from any computer, any where in the world and still manage your time.
Question:How will I be notified of new appointments or changes to my existing appointment?
[ View Answer ] Answer: [ Hide ]You have the option to receive an immediate text or email notification with all of your appointment details.
Question:I am ready to increase my business, how can I upgrade from a Free Company Account?
[ View Answer ] Answer: [ Hide ]Login to your account and simply upgrade your account. You are now well on your way to increasing your business and strengthening your client relationships.
Question:If I have a Company Membership, are there any limits to the number of employees that I can add?
[ View Answer ] Answer: [ Hide ]No. There are NO limits to the number of employee accounts.
Question:What if my internet connection goes down?
[ View Answer ] Answer: [ Hide ]No worries. All of your information is safe in your MyAppointmentOnly.com account. You will still receive email/text notifications regarding your new and upcoming appointments
Question:I have forgotten my password. How do I log back into the site?
[ View Answer ] Answer: [ Hide ]Simply go to the login page and click forgot password. Enter the email address you used to start your account and we will send your password to that address.
Question:I have forgotten my username. How do I log back into the site?
[ View Answer ] Answer: [ Hide ]Simply go to the login page and click forgot password. Enter the email address you used to start your account and we will send username to that address.
Question:Can I customize the service times to fit the individual service provider?
[ View Answer ] Answer: [ Hide ]Yes! Once you have set up a service for your company, each of your service providers can login to their account and adjust the length of the service to fit their needs. (i.e. Let's say you have on service provider that takes an hour to perform a hair cut but another provider takes 1.5 hours. Each of the service providers can assign the appropriate amount of time to their haircut service. This change will only affect the individual service provider and not for the entire company.)
Question:Can I schedule multiple services?
[ View Answer ] Answer: [ Hide ]Yes. You can schedule multiple services with the same service provider or with multiple service providers in the same company.
Question:How much does the service cost?
[ View Answer ] Answer: [ Hide ]We have two price plans. One is $39.95 per month with all of the features and 1 calendar. The other is $99.95 with all of the features and unlimited access/logins for your service providers. There is no contract, never any hassle, and it is all online. See our features page to find out more!!!
Question:What is Whatever, Whenever, Anywhere Access?
[ View Answer ] Answer: [ Hide ]Whatever, Whenever, Anywhere Access TM Allows you to easily access your account to do whatever, whenever you need, anywhere there is an internet connection. Now, with MyAppointmentOnly.com, you can manage your business all from one place.
Question:How can I manage my staff?
[ View Answer ] Answer: [ Hide ]Your service providers can securely manage their own profile page and Appointment Book. Now your team can create a bio and upload unlimited photo galleries. They can receive email or text message notifications about their schedule. Even with all this access, you are always in control with your administrative oversight.
Client Membership FAQ:
Question:Can I schedule multiple services?
[ View Answer ] Answer: [ Hide ]Yes. You can schedule multiple services with the same service provider or with multiple service providers in the same company.
Question:How is my information kept safe?
[ View Answer ] Answer: [ Hide ]Security is one of our highest priorities. We will never sell your information. MyAppointmentOnly.com uses encryption software and account permissions to maintain security at all times. Every account is separated by unique logins and passwords. Once logged in to your account, you will only have access to your information.
Question:How will I be notified of new appointments or changes to my existing appointment?
[ View Answer ] Answer: [ Hide ]You have the option to receive an immediate text or email notification with all of your appointment details.
Question:How can I search to find the right service provider for me?
[ View Answer ] Answer: [ Hide ]We have created a custom search with you in mind. You can search by a specific service, products, location, price, company name, stylist, or any combination. The more specific you are in your search, the better results you will find.
Question:Why should I sign up for the free Client Membership?
[ View Answer ] Answer: [ Hide ]<p>Your free Client Membership will allow you to schedule, manage and book all of your appointments online. Also, you can view all of your past appointments online with your favorite service providers. Best of all it's FREE! Sign up today!</p>